Frequently Asked Questions
Find answers to common questions about Willow and how it can benefit your business
General
Still have any questions?
What is Willow?
AI Powered Compliance for Aged Care, Disability Care and Healthcare. From Australia’s strengthened Aged Care Quality Standards and NDIS Practice Standards, to CMS Nursing Home requirements, CQC in the UK, HIPAA and hospital accreditation, Willow keeps your organisation audit ready without double entry.
How does Willow help with ACQS 2025 compliance?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
What compliance frameworks does Willow support?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Does Willow integrate with my existing aged care software?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How is Willow different from spreadsheets and manual compliance?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Is Willow suitable for multi-site aged care providers?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How does Willow handle data security?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Can I try Willow before committing?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
What is Willow?
AI Powered Compliance for Aged Care, Disability Care and Healthcare. From Australia’s strengthened Aged Care Quality Standards and NDIS Practice Standards, to CMS Nursing Home requirements, CQC in the UK, HIPAA and hospital accreditation, Willow keeps your organisation audit ready without double entry.
How does Willow help with ACQS 2025 compliance?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
What compliance frameworks does Willow support?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Does Willow integrate with my existing aged care software?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How is Willow different from spreadsheets and manual compliance?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Is Willow suitable for multi-site aged care providers?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How does Willow handle data security?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Can I try Willow before committing?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Integration
Still have any questions?
What systems does Willow integrate with?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How does Willow pull compliance evidence automatically?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Do I need to change my existing software to use Willow?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How long does integration setup take?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Is there a cost for integrations?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
What systems does Willow integrate with?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How does Willow pull compliance evidence automatically?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Do I need to change my existing software to use Willow?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How long does integration setup take?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Is there a cost for integrations?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Frameworks
Still have any questions?
What are the Strengthened Aged Care Quality Standards (ACQS) 2025?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How many quality standards are in ACQS 2025?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
What is SIRS reporting in aged care?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
What are quality indicators in aged care?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
What is care minutes compliance?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How does Willow map evidence across multiple frameworks?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Does Willow support NDIS Practice Standards?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Can Willow help with CQC compliance (UK)?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
What are the Strengthened Aged Care Quality Standards (ACQS) 2025?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How many quality standards are in ACQS 2025?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
What is SIRS reporting in aged care?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
What are quality indicators in aged care?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
What is care minutes compliance?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How does Willow map evidence across multiple frameworks?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Does Willow support NDIS Practice Standards?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Can Willow help with CQC compliance (UK)?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Security
Still have any questions?
Where is my data stored?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Is Willow SOC 2 compliant?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How does Willow protect resident data?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Can I control who accesses what in Willow?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Where is my data stored?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Is Willow SOC 2 compliant?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
How does Willow protect resident data?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Can I control who accesses what in Willow?
Framer is a no-code tool for building and publishing responsive websites—perfect for anyone creating modern, high-performance pages without coding.
Why Australian providers choose Willow
Teams that switch to Willow usually say some version of
“We spend less time on HR tasks thanks to their smooth platform and support.”
— Daniel, Ops Manager at CareBridge
“Audits are still serious, but they are no longer chaotic.”
— Olivia, Compliance Lead at NDIS
“We spend less time chasing documents and more time improving care.”
— Marie, CEO at NDIS Company
“We can tell our board a clear story, with evidence behind it.”
— James, Director at Community Care
“We finally have one place that shows where we stand for each standard.”
— Michael, Quality Lead at CareFirst
“We spend less time on HR tasks thanks to their smooth platform and support.”
— Daniel, Ops Manager at CareBridge
“Audits are still serious, but they are no longer chaotic.”
— Olivia, Compliance Lead at NDIS
“We spend less time chasing documents and more time improving care.”
— Marie, CEO at NDIS Company
“We can tell our board a clear story, with evidence behind it.”
— James, Director at Community Care
“We finally have one place that shows where we stand for each standard.”
— Michael, Quality Lead at CareFirst
For you, that can mean
Fewer nasty surprises from regulators
Willow helps you spot gaps early, stay aligned with requirements, and engage regulators with confidence.
Fewer nasty surprises from regulators
Willow helps you spot gaps early, stay aligned with requirements, and engage regulators with confidence.
Shorter prep time for audits, surveys and accreditation
Willow cuts audit, survey, and accreditation prep time by keeping everything organised and ready.
Shorter prep time for audits, surveys and accreditation
Willow cuts audit, survey, and accreditation prep time by keeping everything organised and ready.
Better use of your best people’s time
Willow frees your best people from admin, so they can focus on care and improvement.
Better use of your best people’s time
Willow frees your best people from admin, so they can focus on care and improvement.
Better use of your best people’s time
Willow frees your best people from admin, so they can focus on care and improvement.
A compliance engine that can scale as you grow sites and services
Willow scales with your organisation, supporting more sites and services without added complexity.
A compliance engine that can scale as you grow sites and services
Willow scales with your organisation, supporting more sites and services without added complexity.
Ready to Transform Your Compliance?
Join healthcare organisations building better compliance infrastructure with Willow.