Integrations

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From accounting platforms to payment gateways, bring everything together with Willow integrations and manage your business in one place

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CSV ONLY

Training/LMS CSV Exports

Import training completion & certification records

AU

NZ

+4

CSV ONLY

MedAdvisor

Digital medication management platform connecting pharmacies, healthcare providers, and patients

AU

NZ

CSV ONLY

Webstercare

Australia's leading dose administration aid and medication management platform for aged care facilities

AU

NZ

CSV ONLY

Autumn Care

Aged care clinical documentation system for care planning, assessments, and regulatory reporting

AU

CSV ONLY

Telstra Health (Aged Care)

Enterprise aged care clinical platforms including Kyrasoft, PowerChart, and integrated care solutions

AU

CSV ONLY

eCase

Comprehensive aged care clinical management system for residential facilities with care plans, assessments, and progress notes

AU

NZ

CSV ONLY

Leecare PCS

Leading residential aged care clinical cars system with care planning, clinical assessments, and AN ACC funding Integration

AU

NZ

CSV ONLY

ADP Workforce Now

Comprehensive HR, payroll, talent, & benefits management platform for mid-sized organization's.

USA

AU

+1

CSV ONLY

BambooHR

All-in-one HR software for small and medium businesses covering hiring, onboarding, and performance.

USA

AU

+1

CSV ONLY

Employment Hero

All-in-one HR, payroll, and benefits platform designed for Australian and UK businesses.

USA

AU

+1

CSV ONLY

HR/Payroll CSV Exports

Import staff records, qualifications, and roster data.

USA

AU

+4

CSV ONLY

Workday

Enterprise cloud platform for finance, HR, and planning with advanced analytics.

UK

AU

+1

API Planned

Conpago

Community care and NDIS software

AU

API Planned

CTARS

Disability & mental health care management

AU

API Planned

Humanetix

Human service management platform

AU

API Planned

iinsight

Allied health & NDIS practice management

NZ

AU

API Planned

Manad Plus

Aged care clinical & care management

AU

API Planned

PlanHQ

NDIS plan management

AU

API Planned

SupportAbility

Disability service management

AU

API Planned

Sygnal

NDIS plan management & service delivery

AU

API Scoping

AlayaCare Cloud (Australia)

Enterprise home care platform with robust API

NZ

AU

API Planned

Brevity

NDIS & disability care management

NZ

AU

API Planned

CareLineLive (Australia)

Home care management with real-time monitoring

AU

API Planned

CarelinkPlus (Civica)

Enterprise care management by Civica

AU

API Planned

CareMaster

Comprehensive care management software for Australia providers

AU

API Planned

CareMaster CSV Exports

Import data exports from CareMaster care management system

AU

NZ

+4

API Planned

Caretaskr

Task-focused care management

AU

API Planned

CareVision

Cloud-based care management for aged care & Disability

AU

NZ

API Planned

MYP NDIS

NDIS participant management system

AU

API Planned

Nightingale

Aged care focused management platform

AU

API Live

ShiftCare

Leading Australian care management platform for NDIS, aged care & disability providers

NZ

AU

API Planned

The Lookout Way

Modern care management platform with strong compliance features

AU

CSV ONLY

ShiftCare CSV Exports

Import incident, compliant & care data exports from ShiftCare

AU

NZ

+4

API Planned

Vertex360

All-in-one NDIS provider software

AU

API Planned

Visualcare

Visual-first care management system

AU

API Scoping

Miya (Alcidion)

Clinical observation and task management platform providing deterioration detection, vital signs capture, and workflow automation. Australian-developed healthcare technology.

AU

UK

API Scoping

CARESCAPE (GE Healthcare)

Enterprise patient monitoring platform providing real-time vital signs, alarm management, and device integration across wards and ICUS.

USA

UK

+1

API Scoping

MetaVision (iMDsoft)

Critical care clinical information system for ICU environments. Captures comprehensive clinical data including vital signs, MET calls, and Code Blue documentation.

AU

USA

+1

API Scoping

Patientrack

Electronic vital signs and early warning system used extensively in Australian and UK hospitals. Captures observations, calculates NEWS/EWS scores, and manages escalation pathway.

AU

UK

API Scoping

IntelliVues (Philips)

Patient monitoring system for ICU and ward environments. Provides continuous vital signs. monitoring, waveform data, and clinical decision support.

AU

USA

+1

CSV ONLY

Altura Learning

Healthcare-focused e-learning platform with aged care compliance training modules

AU

NZ

+1

CSV ONLY

Go1

Enterprise learning platform with extensive aged care and compliance content library

USA

NZ

+2

API Scoping

HealthStream

Healthcare workforce development and learning management platform

AU

USA

+1

CSV ONLY

ausmed

Australia's largest aged care and healthcare learning management system with ACPI/AN-ACC aligned training

AU

NZ

API Scoping

Best Practice Software

Australian clinical and practice management software for GPz and specialists

AU

NZ

API Scoping

Oracle Cerner

Enterprise electronic health record and clinical information system

AU

NZ

+2

API Scoping

Epic Systems

Integrated electronic health record system for hospitals and health systems

AU

USA

+1

API Scoping

MedicalDirector

Leading Australian clinical software for general practice and specialist clinics

AU

NZ

+1

CSV ONLY

BloodWatch

Hospital blood tank management system for transfusion tracking cold chain monitoring and adverse event documentation. Supports haemovigilance reporting.

AU

API Scoping

BloodTrack (Haemonetics)

Enterprise blood management solution providing bedside transfusion verification, product tracking, and reaction monitoring. Used globally in hospitals blood banks

AU

USA

+1

API Scoping

BloodNet (NBA)

National blood authority platform for blood ordering, inventory management, and traceability. Essential for Australian hospitals to manage blood product supply chain and....

AU

CSV ONLY

Hematos IIG

Blood bank laboratory information system for blood grouping, crossmatching, and component management, Integrates with hospital LIS systems

AU

CSV ONLY

Datadog

Cloud monitoring and security platform for infrastructure and applications

USA

AU

+2

API Beta

Microsoft Sentinel

Cloud-native SEM solution for intelligent security analytics and threat detection.

USA

AU

+2

API Beta

Splunk

Enterprise platform for searching, monitoring, and analysing machine-generated cate

USA

AU

+2

CSV ONLY

Sumo Logic

Cloud-native machine data analytics platform for security and operations

USA

AU

+1

API Scoping

Datix by RLDatix

Comprehensive patient safety and risk management platform for healthcare organisations

UK

AU

+2

CSV ONLY

Incident Management CSV

import incident logs from dedicated incident management systems

NZ

AU

+4

API Scoping

RiskMan by RLDatix

Leading healthcare risk management and incident reporting system used across Australian and Nt hospitals

AU

NZ

+1

API Planned

RotaWiz

Rostering and workforce management

AU

CSV ONLY

Roubler

Al-in-one workforce management with rostering, payroll, and HR for healthcare organisations

NZ

AU

+1

CSV ONLY

Deputy

Workforce management platform for scheduling, time tracking, and communication

AU

USA

+1

API Live

Humanforce

Workforce management platform with rostering time & attendance, and payroll for aged care

AU

USA

CSV ONLY

Generic CSV Import

Import any CSV dataset manually exported from your systems

AU

NZ

+4

CSV ONLY

Hospital CSV Templates

Generic CSV import templates for hospital data including transfusions, MET calls, vital signs observations, and clinical incidents. Use when direct API integration is not available.

USA

AU

+1

API Beta

Google Workspace

Google's suite of productivity and collaboration with built-in identity management.

AU

USA

+2

CSV ONLY

JumpCloud

Cloud directory platform for identity & device management

USA

AU

+1

CSV ONLY

Microsoft Azure AD

Microsoft's cloud-based identity and access management service for enterprise environments

USA

AU

+2

API Beta

Okta

Enterprise identity and access management platform for secure authentication and authorization.

AU

USA

+2

API Scoping

Objective ECM

Enterprise content management and governance platform for Australian government and healthcare

AU

NZ

CSV ONLY

PolicyStat by RLDatix

Healthcare policy and procedure management system

USA

AU

API Live

SafetyCulture (iAuditor)

Digital inspection & audit platform for workplace, quality & compliance

AU

NZ

+3

CSV ONLY

Training/LMS CSV Exports

Import training completion & certification records

AU

NZ

+4

CSV ONLY

MedAdvisor

Digital medication management platform connecting pharmacies, healthcare providers, and patients

AU

NZ

CSV ONLY

Webstercare

Australia's leading dose administration aid and medication management platform for aged care facilities

AU

NZ

CSV ONLY

Autumn Care

Aged care clinical documentation system for care planning, assessments, and regulatory reporting

AU

CSV ONLY

Telstra Health (Aged Care)

Enterprise aged care clinical platforms including Kyrasoft, PowerChart, and integrated care solutions

AU

CSV ONLY

eCase

Comprehensive aged care clinical management system for residential facilities with care plans, assessments, and progress notes

AU

NZ

CSV ONLY

Leecare PCS

Leading residential aged care clinical cars system with care planning, clinical assessments, and AN ACC funding Integration

AU

NZ

CSV ONLY

ADP Workforce Now

Comprehensive HR, payroll, talent, & benefits management platform for mid-sized organization's.

USA

AU

+1

CSV ONLY

BambooHR

All-in-one HR software for small and medium businesses covering hiring, onboarding, and performance.

USA

AU

+1

CSV ONLY

Employment Hero

All-in-one HR, payroll, and benefits platform designed for Australian and UK businesses.

USA

AU

+1

CSV ONLY

HR/Payroll CSV Exports

Import staff records, qualifications, and roster data.

USA

AU

+4

CSV ONLY

Workday

Enterprise cloud platform for finance, HR, and planning with advanced analytics.

UK

AU

+1

API Planned

Conpago

Community care and NDIS software

AU

API Planned

CTARS

Disability & mental health care management

AU

API Planned

Humanetix

Human service management platform

AU

API Planned

iinsight

Allied health & NDIS practice management

NZ

AU

API Planned

Manad Plus

Aged care clinical & care management

AU

API Planned

PlanHQ

NDIS plan management

AU

API Planned

SupportAbility

Disability service management

AU

API Planned

Sygnal

NDIS plan management & service delivery

AU

API Scoping

AlayaCare Cloud (Australia)

Enterprise home care platform with robust API

NZ

AU

API Planned

Brevity

NDIS & disability care management

NZ

AU

API Planned

CareLineLive (Australia)

Home care management with real-time monitoring

AU

API Planned

CarelinkPlus (Civica)

Enterprise care management by Civica

AU

API Planned

CareMaster

Comprehensive care management software for Australia providers

AU

API Planned

CareMaster CSV Exports

Import data exports from CareMaster care management system

AU

NZ

+4

API Planned

Caretaskr

Task-focused care management

AU

API Planned

CareVision

Cloud-based care management for aged care & Disability

AU

NZ

API Planned

MYP NDIS

NDIS participant management system

AU

API Planned

Nightingale

Aged care focused management platform

AU

API Live

ShiftCare

Leading Australian care management platform for NDIS, aged care & disability providers

NZ

AU

API Planned

The Lookout Way

Modern care management platform with strong compliance features

AU

CSV ONLY

ShiftCare CSV Exports

Import incident, compliant & care data exports from ShiftCare

AU

NZ

+4

API Planned

Vertex360

All-in-one NDIS provider software

AU

API Planned

Visualcare

Visual-first care management system

AU

API Scoping

Miya (Alcidion)

Clinical observation and task management platform providing deterioration detection, vital signs capture, and workflow automation. Australian-developed healthcare technology.

AU

UK

API Scoping

CARESCAPE (GE Healthcare)

Enterprise patient monitoring platform providing real-time vital signs, alarm management, and device integration across wards and ICUS.

USA

UK

+1

API Scoping

MetaVision (iMDsoft)

Critical care clinical information system for ICU environments. Captures comprehensive clinical data including vital signs, MET calls, and Code Blue documentation.

AU

USA

+1

API Scoping

Patientrack

Electronic vital signs and early warning system used extensively in Australian and UK hospitals. Captures observations, calculates NEWS/EWS scores, and manages escalation pathway.

AU

UK

API Scoping

IntelliVues (Philips)

Patient monitoring system for ICU and ward environments. Provides continuous vital signs. monitoring, waveform data, and clinical decision support.

AU

USA

+1

CSV ONLY

Altura Learning

Healthcare-focused e-learning platform with aged care compliance training modules

AU

NZ

+1

CSV ONLY

Go1

Enterprise learning platform with extensive aged care and compliance content library

USA

NZ

+2

API Scoping

HealthStream

Healthcare workforce development and learning management platform

AU

USA

+1

CSV ONLY

ausmed

Australia's largest aged care and healthcare learning management system with ACPI/AN-ACC aligned training

AU

NZ

API Scoping

Best Practice Software

Australian clinical and practice management software for GPz and specialists

AU

NZ

API Scoping

Oracle Cerner

Enterprise electronic health record and clinical information system

AU

NZ

+2

API Scoping

Epic Systems

Integrated electronic health record system for hospitals and health systems

AU

USA

+1

API Scoping

MedicalDirector

Leading Australian clinical software for general practice and specialist clinics

AU

NZ

+1

CSV ONLY

BloodWatch

Hospital blood tank management system for transfusion tracking cold chain monitoring and adverse event documentation. Supports haemovigilance reporting.

AU

API Scoping

BloodTrack (Haemonetics)

Enterprise blood management solution providing bedside transfusion verification, product tracking, and reaction monitoring. Used globally in hospitals blood banks

AU

USA

+1

API Scoping

BloodNet (NBA)

National blood authority platform for blood ordering, inventory management, and traceability. Essential for Australian hospitals to manage blood product supply chain and....

AU

CSV ONLY

Hematos IIG

Blood bank laboratory information system for blood grouping, crossmatching, and component management, Integrates with hospital LIS systems

AU

CSV ONLY

Datadog

Cloud monitoring and security platform for infrastructure and applications

USA

AU

+2

API Beta

Microsoft Sentinel

Cloud-native SEM solution for intelligent security analytics and threat detection.

USA

AU

+2

API Beta

Splunk

Enterprise platform for searching, monitoring, and analysing machine-generated cate

USA

AU

+2

CSV ONLY

Sumo Logic

Cloud-native machine data analytics platform for security and operations

USA

AU

+1

API Scoping

Datix by RLDatix

Comprehensive patient safety and risk management platform for healthcare organisations

UK

AU

+2

CSV ONLY

Incident Management CSV

import incident logs from dedicated incident management systems

NZ

AU

+4

API Scoping

RiskMan by RLDatix

Leading healthcare risk management and incident reporting system used across Australian and Nt hospitals

AU

NZ

+1

API Planned

RotaWiz

Rostering and workforce management

AU

CSV ONLY

Roubler

Al-in-one workforce management with rostering, payroll, and HR for healthcare organisations

NZ

AU

+1

CSV ONLY

Deputy

Workforce management platform for scheduling, time tracking, and communication

AU

USA

+1

API Live

Humanforce

Workforce management platform with rostering time & attendance, and payroll for aged care

AU

USA

CSV ONLY

Generic CSV Import

Import any CSV dataset manually exported from your systems

AU

NZ

+4

CSV ONLY

Hospital CSV Templates

Generic CSV import templates for hospital data including transfusions, MET calls, vital signs observations, and clinical incidents. Use when direct API integration is not available.

USA

AU

+1

API Beta

Google Workspace

Google's suite of productivity and collaboration with built-in identity management.

AU

USA

+2

CSV ONLY

JumpCloud

Cloud directory platform for identity & device management

USA

AU

+1

CSV ONLY

Microsoft Azure AD

Microsoft's cloud-based identity and access management service for enterprise environments

USA

AU

+2

API Beta

Okta

Enterprise identity and access management platform for secure authentication and authorization.

AU

USA

+2

API Scoping

Objective ECM

Enterprise content management and governance platform for Australian government and healthcare

AU

NZ

CSV ONLY

PolicyStat by RLDatix

Healthcare policy and procedure management system

USA

AU

API Live

SafetyCulture (iAuditor)

Digital inspection & audit platform for workplace, quality & compliance

AU

NZ

+3

CSV ONLY

Training/LMS CSV Exports

Import training completion & certification records

AU

NZ

+4

CSV ONLY

MedAdvisor

Digital medication management platform connecting pharmacies, healthcare providers, and patients

AU

NZ

CSV ONLY

Webstercare

Australia's leading dose administration aid and medication management platform for aged care facilities

AU

NZ

CSV ONLY

Autumn Care

Aged care clinical documentation system for care planning, assessments, and regulatory reporting

AU

CSV ONLY

Telstra Health (Aged Care)

Enterprise aged care clinical platforms including Kyrasoft, PowerChart, and integrated care solutions

AU

CSV ONLY

eCase

Comprehensive aged care clinical management system for residential facilities with care plans, assessments, and progress notes

AU

NZ

CSV ONLY

Leecare PCS

Leading residential aged care clinical cars system with care planning, clinical assessments, and AN ACC funding Integration

AU

NZ

CSV ONLY

ADP Workforce Now

Comprehensive HR, payroll, talent, & benefits management platform for mid-sized organization's.

USA

AU

+1

CSV ONLY

BambooHR

All-in-one HR software for small and medium businesses covering hiring, onboarding, and performance.

USA

AU

+1

CSV ONLY

Employment Hero

All-in-one HR, payroll, and benefits platform designed for Australian and UK businesses.

USA

AU

+1

CSV ONLY

HR/Payroll CSV Exports

Import staff records, qualifications, and roster data.

USA

AU

+4

CSV ONLY

Workday

Enterprise cloud platform for finance, HR, and planning with advanced analytics.

UK

AU

+1

API Planned

Conpago

Community care and NDIS software

AU

API Planned

CTARS

Disability & mental health care management

AU

API Planned

Humanetix

Human service management platform

AU

API Planned

iinsight

Allied health & NDIS practice management

NZ

AU

API Planned

Manad Plus

Aged care clinical & care management

AU

API Planned

PlanHQ

NDIS plan management

AU

API Planned

SupportAbility

Disability service management

AU

API Planned

Sygnal

NDIS plan management & service delivery

AU

API Scoping

AlayaCare Cloud (Australia)

Enterprise home care platform with robust API

NZ

AU

API Planned

Brevity

NDIS & disability care management

NZ

AU

API Planned

CareLineLive (Australia)

Home care management with real-time monitoring

AU

API Planned

CarelinkPlus (Civica)

Enterprise care management by Civica

AU

API Planned

CareMaster

Comprehensive care management software for Australia providers

AU

API Planned

CareMaster CSV Exports

Import data exports from CareMaster care management system

AU

NZ

+4

API Planned

Caretaskr

Task-focused care management

AU

API Planned

CareVision

Cloud-based care management for aged care & Disability

AU

NZ

API Planned

MYP NDIS

NDIS participant management system

AU

API Planned

Nightingale

Aged care focused management platform

AU

API Live

ShiftCare

Leading Australian care management platform for NDIS, aged care & disability providers

NZ

AU

API Planned

The Lookout Way

Modern care management platform with strong compliance features

AU

CSV ONLY

ShiftCare CSV Exports

Import incident, compliant & care data exports from ShiftCare

AU

NZ

+4

API Planned

Vertex360

All-in-one NDIS provider software

AU

API Planned

Visualcare

Visual-first care management system

AU

API Scoping

Miya (Alcidion)

Clinical observation and task management platform providing deterioration detection, vital signs capture, and workflow automation. Australian-developed healthcare technology.

AU

UK

API Scoping

CARESCAPE (GE Healthcare)

Enterprise patient monitoring platform providing real-time vital signs, alarm management, and device integration across wards and ICUS.

USA

UK

+1

API Scoping

MetaVision (iMDsoft)

Critical care clinical information system for ICU environments. Captures comprehensive clinical data including vital signs, MET calls, and Code Blue documentation.

AU

USA

+1

API Scoping

Patientrack

Electronic vital signs and early warning system used extensively in Australian and UK hospitals. Captures observations, calculates NEWS/EWS scores, and manages escalation pathway.

AU

UK

API Scoping

IntelliVues (Philips)

Patient monitoring system for ICU and ward environments. Provides continuous vital signs. monitoring, waveform data, and clinical decision support.

AU

USA

+1

CSV ONLY

Altura Learning

Healthcare-focused e-learning platform with aged care compliance training modules

AU

NZ

+1

CSV ONLY

Go1

Enterprise learning platform with extensive aged care and compliance content library

USA

NZ

+2

API Scoping

HealthStream

Healthcare workforce development and learning management platform

AU

USA

+1

CSV ONLY

ausmed

Australia's largest aged care and healthcare learning management system with ACPI/AN-ACC aligned training

AU

NZ

API Scoping

Best Practice Software

Australian clinical and practice management software for GPz and specialists

AU

NZ

API Scoping

Oracle Cerner

Enterprise electronic health record and clinical information system

AU

NZ

+2

API Scoping

Epic Systems

Integrated electronic health record system for hospitals and health systems

AU

USA

+1

API Scoping

MedicalDirector

Leading Australian clinical software for general practice and specialist clinics

AU

NZ

+1

CSV ONLY

BloodWatch

Hospital blood tank management system for transfusion tracking cold chain monitoring and adverse event documentation. Supports haemovigilance reporting.

AU

API Scoping

BloodTrack (Haemonetics)

Enterprise blood management solution providing bedside transfusion verification, product tracking, and reaction monitoring. Used globally in hospitals blood banks

AU

USA

+1

API Scoping

BloodNet (NBA)

National blood authority platform for blood ordering, inventory management, and traceability. Essential for Australian hospitals to manage blood product supply chain and....

AU

CSV ONLY

Hematos IIG

Blood bank laboratory information system for blood grouping, crossmatching, and component management, Integrates with hospital LIS systems

AU

CSV ONLY

Datadog

Cloud monitoring and security platform for infrastructure and applications

USA

AU

+2

API Beta

Microsoft Sentinel

Cloud-native SEM solution for intelligent security analytics and threat detection.

USA

AU

+2

API Beta

Splunk

Enterprise platform for searching, monitoring, and analysing machine-generated cate

USA

AU

+2

CSV ONLY

Sumo Logic

Cloud-native machine data analytics platform for security and operations

USA

AU

+1

API Scoping

Datix by RLDatix

Comprehensive patient safety and risk management platform for healthcare organisations

UK

AU

+2

CSV ONLY

Incident Management CSV

import incident logs from dedicated incident management systems

NZ

AU

+4

API Scoping

RiskMan by RLDatix

Leading healthcare risk management and incident reporting system used across Australian and Nt hospitals

AU

NZ

+1

API Planned

RotaWiz

Rostering and workforce management

AU

CSV ONLY

Roubler

Al-in-one workforce management with rostering, payroll, and HR for healthcare organisations

NZ

AU

+1

CSV ONLY

Deputy

Workforce management platform for scheduling, time tracking, and communication

AU

USA

+1

API Live

Humanforce

Workforce management platform with rostering time & attendance, and payroll for aged care

AU

USA

CSV ONLY

Generic CSV Import

Import any CSV dataset manually exported from your systems

AU

NZ

+4

CSV ONLY

Hospital CSV Templates

Generic CSV import templates for hospital data including transfusions, MET calls, vital signs observations, and clinical incidents. Use when direct API integration is not available.

USA

AU

+1

API Beta

Google Workspace

Google's suite of productivity and collaboration with built-in identity management.

AU

USA

+2

CSV ONLY

JumpCloud

Cloud directory platform for identity & device management

USA

AU

+1

CSV ONLY

Microsoft Azure AD

Microsoft's cloud-based identity and access management service for enterprise environments

USA

AU

+2

API Beta

Okta

Enterprise identity and access management platform for secure authentication and authorization.

AU

USA

+2

API Scoping

Objective ECM

Enterprise content management and governance platform for Australian government and healthcare

AU

NZ

CSV ONLY

PolicyStat by RLDatix

Healthcare policy and procedure management system

USA

AU

API Live

SafetyCulture (iAuditor)

Digital inspection & audit platform for workplace, quality & compliance

AU

NZ

+3

Frequently Asked Questions

Frequently Asked Questions

Find answers to common questions about Willow and how it can benefit your business

Find answers to common questions about Willow and how it can benefit your business

General

Integrations

Frameworks

Security

What systems does Willow integrate with?

Willow currently supports CSV imports, manual document uploads, and connections to SharePoint and Google Drive. We're actively building direct API integrations with major aged care and disability platforms including ShiftCare, CareMaster, and AlayaCare. Our goal is to pull compliance evidence directly from your operational systems so nothing falls through the cracks.

How does Willow pull compliance evidence automatically?

Willow connects to your existing systems and imports data on a scheduled or on-demand basis. Once evidence lands in Willow, our AI engine automatically classifies it, suggests which framework requirements it satisfies, and assigns a confidence score. You review and approve — Willow does the heavy lifting, you make the final call.

Do I need to change my existing software to use Willow?

No. Willow is a compliance intelligence layer that sits on top of your current systems. You keep using the clinical, rostering, and care management tools your team already knows. Willow simply pulls the compliance-relevant data from those systems and organises it against your regulatory requirements.

How long does integration setup take?

Most organisations are up and running within days, not months. CSV and document-based setups can be done in a single session. API integrations vary depending on the platform, but our team handles the configuration so it's minimal effort from your side.

Is there a cost for integrations?

Standard integrations are included in your Willow subscription. There are no hidden fees for connecting your existing systems or importing your data.

General

Integrations

Frameworks

Security

What is Willow?

AI Powered Compliance for Aged Care, Disability Care and Healthcare. From Australia’s strengthened Aged Care Quality Standards and NDIS Practice Standards, to CMS Nursing Home requirements, CQC in the UK, HIPAA and hospital accreditation, Willow keeps your organisation audit ready without double entry.

How does Willow help with ACQS 2025 compliance?

Willow maps your existing evidence — policies, incidents, training records, assessments — directly to each of the seven strengthened Aged Care Quality Standards. It shows you exactly where you stand for every requirement, highlights gaps before an auditor finds them, and generates audit-ready evidence packs. Instead of scrambling before an assessment contact, you have a live view of your compliance posture across every site.

What compliance frameworks does Willow support?

Willow supports Australia's Strengthened Aged Care Quality Standards (ACQS 2025), NDIS Practice Standards, and NSQHS Standards out of the box. We also support mandatory reporting obligations including the National Quality Indicator Program, SIRS, care minutes, and restrictive practices reporting. International frameworks including CQC (UK), CMS Nursing Home Requirements (US), HIPAA, and Joint Commission are on our roadmap.

Does Willow integrate with my existing aged care software?

Yes. Willow is designed to sit alongside the systems you already use — not replace them. It pulls compliance evidence from your existing operational tools so there's no double entry. We support CSV imports, document uploads, and connections to cloud storage like SharePoint and Google Drive, with direct API integrations to major care management platforms coming soon.

How is Willow different from spreadsheets and manual compliance?

Spreadsheets are static, siloed, and break down across multiple sites and frameworks. Willow gives you a live, centralised view of compliance across every site and standard. AI automatically maps evidence to requirements, flags gaps, and prioritises risks — so your team spends time improving care instead of updating cells. You also get a full audit trail, which spreadsheets can never provide.

Is Willow suitable for multi-site aged care providers?

Absolutely — Willow is built for multi-site operators. You get a single dashboard showing compliance status across all your facilities, with the ability to drill into any site, standard, or requirement. Compare performance between sites, identify systemic gaps, and ensure consistency across your entire portfolio. Whether you have 5 sites or 100, Willow scales with you.

How does Willow handle data security?

We take data security seriously. All data is encrypted at rest and in transit. Willow uses role-based access controls so staff only see what's relevant to their role and site. We maintain full audit logs of every action, and we're working towards ISO 27001 certification. Your resident and organisational data is never used to train AI models.

Can I try Willow before committing?

Yes. We offer a guided pilot so you can see Willow working with your real data and frameworks before making a commitment. Book a 20-minute intro call with our team and we'll walk you through how Willow fits your organisation, then set up a tailored trial.

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