Security at Willow

Willow is Built For Regulated Environments.

We take security, privacy, and data protection seriously because our customers operate in healthcare, aged care, and disability services — industries where trust is non-negotiable.

Our platform is designed from the ground up with security as a core requirement, not an afterthought.

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Willow is ISO/IEC 27001 certified.

ISO 27001 Certified

This means our information security management system (ISMS) is independently audited and meets international standards for:

Data protection

Risk management

Access control

Incident management

Operational security

Business continuity

Continuous improvement

Security at Willow is governed by formal policies, controls, and ongoing audits — not ad hoc practices.

How We Protect Your Data

Willow safeguards your data with a universal compliance engine built across all frameworks.

Infrastructure & Hosting

Secure cloud infrastructure

Encrypted storage and transport

Isolated tenant environments

High availability architecture

Data Protection

Encryption in transit (TLS)

Encryption at rest

Secure key management

Segregated tenant data models

Access Control

Role-based access control (RBAC)

Principle of least privilege

Secure authentication flows

Session management and timeout controls

Monitoring & Audit

Continuous system monitoring

Audit logging of system activity

Access tracking and change history

Security event alerting

Operational Security

Secure development practices

Controlled deployment processes

Regular security reviews

Incident response procedures

Compliance by Design

Our architecture, governance model, and operating practices reflect the compliance environments our customers operate in.

Willow is designed to support regulated industries, including:

Healthcare

Supporting clinical governance, patient safety, regulatory compliance, and audit readiness.

Healthcare

Supporting clinical governance, patient safety, regulatory compliance, and audit readiness.

Aged care

Supporting quality standards, resident safety, compliance monitoring, and audit readiness.

Aged care

Supporting quality standards, resident safety, compliance monitoring, and audit readiness.

Disability services

Organise all compliance evidence into clear, connected systems that are easy to track, search, and audit.

Disability services

Organise all compliance evidence into clear, connected systems that are easy to track, search, and audit.

Community services

Supporting service delivery standards, safeguarding, compliance reporting, and governance oversight.

Community services

Supporting service delivery standards, safeguarding, compliance reporting, and governance oversight.

Regulated care providers

Enabling structured compliance, risk management, governance oversight, and audit readiness.

Regulated care providers

Enabling structured compliance, risk management, governance oversight, and audit readiness.

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Trust & Transparency

We believe trust is built through clarity, not marketing language.

If you need:

Security documentation

Compliance statements

Risk assessments

Data handling policies

Assurance materials

Our team can provide them as part of your evaluation process.

Ready to Transform Your Compliance?

Join healthcare organisations building better compliance infrastructure with Willow.